Remebmer Grima Wormtongue from the LOTR movies? He was a goth who whispered in Théoden's ear. So in the Hobbit, we have pretty much the same character as the assistant to the master of Laketown. (Only this time he's got a lower class British accent, for some reason.) You're telling me this couldn't have been the Master's wife or sister, and be a bitchy, scheming character? Ever hear of Lady Macbeth? The character as it is now is very one-dimensional. Make it a woman, and make it better!