On Sen’s first day of work at the bathhouse, she encounters a silent, white-faced spirit called No-Face, for whom she kindly leaves a door open. She also cleans a stink spirit, which turns out to be a polluted river spirit. The river spirit rewards her job well done with a magic herbal cake. No-Face becomes obsessed with getting Sen’s attention. The next day, Sen awakens to find everyone gone, and No-Face, who has gained a voice by eating a frog worker, is causing an uproar by creating gold out of thin air.
Outside of the bathhouse, Sen sees the white dragon, Haku, being attacked by birds. She opens a door for him and he flies through, followed by the birds, which are made of paper. In agony, Haku flies to Yubaba’s rooms on the upper level. Knowing he’ll bleed to death without help, Sen runs to find him. One of the paper birds hides on her back. As Sen runs through the bathhouse, No-Face sees her and tries to give her gold. She refuses it and runs away. Angered by her refusal, No-Face starts swallowing the staff and causing a panic. Arriving at Yubaba’s quarters, Sen finds Haku unconscious. The paper bird that has been hiding on Sen’s back seems to turn into Yubaba, but actually it’s her twin sister, Zeniba. Zeniba has followed Haku because he stole her gold seal. Disgusted by Boh, Yubaba’s giant baby, Zeniba turns him into a small mouse and turns Yubaba’s pet bird into a fly. Thrashing around, Haku smashes the paper bird, and Zeniba disappears.
Haku and Sen fall down a dark shaft into the boiler room. Kamaji tells Sen that Haku is bleeding from the inside, so Sen gives Haku part of the herbal cake the river spirit gave her. Haku vomits up the gold seal and a slug, which Sen squashes. Haku turns back to his boy form, but he is still very ill. Sen decides to go to Zeniba in an attempt to convince her to cure Haku. Kamaji gives Sen train tickets to get to Zeniba. On her way to the train, Sen confronts No-Face, who is still terrorizing the bathhouse. She gives him the rest of the herbal cake that she’s been saving for her parents. He begins to vomit and becomes angry at Sen, chasing her through the bathhouse. As he runs he vomits up all the people and things he’s eaten, getting smaller and smaller until he’s back to his normal size and meek demeanor. Sen, the Boh-mouse, the Yubaba-fly, and No-Face leave together for the train. As the group makes its way to Zeniba’s, Haku recovers. He leaves the group and goes back to Yubaba, promising to return Boh to her if Yubaba will send Sen and her parents back to their world.
When Sen arrives at Zeniba’s, she asks Zeniba to forgive Haku for stealing the seal and apologizes for killing the slug. Zeniba explains that Yubaba put the slug in Haku to control him, and that Sen has already healed Haku with her love. Haku arrives in his dragon form, and Sen climbs on his back so he can fly her, the Boh-mouse, and the Yubaba-fly back to the bathhouse. Sen remembers that when she was very young she fell in a river. Instead of allowing her to drown, the river carried her to safety. She had forgotten the river’s name, but now remembers that it was called the Kohaku River. Sen tells Haku she thinks he was the river. Upon hearing his true name, Kohaku River, Haku’s dragon scales fall away and he turns back into his boy shape. They arrive at the bathhouse, and Haku reminds Yubaba she promised to free Sen and her parents. Yubaba says Sen must first identify her parents from a group of pigs. Sen looks over the pigs and declares, correctly, that none of them are her parents. Her contract dissolves and she again becomes Chihiro. Free at last, Chihiro finds her parents, and, as they drive away, Chihiro assures her parents that she can probably handle a new home and school.
Although this page puts it that Chihiro and Haku share a purely platonic, brother/sister love, this is not true. For one thing, it just doesn't seem like it in the movie. For another, and more importantly, when the movie is played in Chinese, the boiler man (or Zeniba, I forget who) refers to Haku as Chihiro's 男朋友 which means boyfriend. So definitely, romantic relationship there.
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I always wondered why Kamaji told Chihiro that the train used to go two ways, yet it only goes one way now. He could have just told her that it goes one way, right?
Does the conjecture; the train symbolises going to the afterlife, and that our lack of belief has caused it to become a one way trip, make sense?
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When Chihiro and her parents exited the amusement park and entered their car, why was it filled with leaves and branches, just as if they left the car for several months in the woods? I also noticed that the vegetation had grown substantially. Maybe I am mistaken or time runs differently in the spirit world, any thoughts?
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